Shipping policy
Shipping Policy
This Shipping Policy applies to all orders placed through golfcheatsheets.com. Orders placed through other channels (such as Amazon.com or Amazon.ca) are governed by the shipping terms of that channel.
Operated by: 14412851 Canada Inc. (d/b/a Dude Golf), 1101–1325 Lower Water Street, Halifax NS B3J 0L1, Canada.
Where we ship
We ship to addresses in the United States and Canada. International orders outside these two countries are handled on a case-by-case basis — email robert@dudegolf.co before placing an order if you are outside the US or Canada and we will confirm whether we can fulfill your order and at what cost.
Order processing time
Orders are processed and prepared for shipment within 1–2 business days after the order is placed. Orders placed on weekends or holidays are processed on the next business day. You will receive a confirmation email with a tracking number once your order has shipped.
Shipping methods and transit times
| Destination | Service | Estimated Transit Time |
|---|---|---|
| United States | Standard | 3–7 business days |
| Canada | Standard | 3–7 business days |
| International (where available) | Standard | 10–21 business days |
Transit times are estimates provided by the carrier and are not guaranteed. Delivery may take longer during peak holiday periods, due to weather, or due to factors outside our control.
Shipping costs
Shipping costs are calculated at checkout based on destination and order weight. We may run free-shipping promotions from time to time; any active promotion will be applied automatically at checkout.
Tracking your order
Once your order ships, you will receive an email with a tracking number and a link to the carrier's tracking page. If you have not received a tracking email within 3 business days of placing your order, please check your spam folder and then contact us at robert@dudegolf.co.
Lost or damaged packages
If your tracking shows the package was delivered but you have not received it, please first check with your household, neighbors, and local post office or carrier depot. If the package still cannot be located after 5 business days, email robert@dudegolf.co with your order number and we will work with the carrier to investigate or arrange a replacement.
If your package arrives damaged, please email robert@dudegolf.co within 7 days of delivery with your order number and photographs of the damage. We will arrange a replacement at no cost.
International duties, taxes, and customs
For orders shipped outside the country of origin, the recipient is responsible for any import duties, taxes, or customs fees levied by the destination country. These charges are not included in the order total or the shipping cost shown at checkout. Customs policies vary by country; please contact your local customs office for more information before ordering.
Address accuracy
Please double-check your shipping address at checkout. We cannot reroute or refund orders shipped to an address provided incorrectly by the customer. If you notice an error in your address immediately after placing the order, contact us at robert@dudegolf.co right away and we will do our best to correct it before the order ships.
Returns
For information on returns and refunds, please see our Refund Policy.
Questions
For any shipping questions, contact:
14412851 Canada Inc. (d/b/a Dude Golf)
Email: robert@dudegolf.co
Phone: +1 (902) 440-5905
Mail: 1101–1325 Lower Water Street, Halifax NS B3J 0L1, Canada